FAQ

Your answers to all your questions !

What format shall I export my stems ?
WAV or AIFF please.
 
Uncompressed stereo with a bit depth of at least 16bit, ideally 24bit and a sampling frequency of 44.1kHz up to 96kHz. No pre-processing using limiting or normalizing ‒ we need as much headroom as possible to work with to make sure that your tracks sound as good as possible when we master it.
 
Please note Track duration must be no longer than 10 minutes.
 
Each version or mix of a track will be charged separately.
How many revision can I get ?

you are allowed 3 set of revisions on any mixing & mastering services.

What is the track limit ?

Yes. There is a 64 multi-track limit, but please do contact us regarding any question you may have.

How much headroom do I need to leave ?
Plenty of headroom please. Artefacts like clipping and distortion cannot be removed in the mix process, so allow plenty of headroom when printing your multi-tracks to avoid any.
How long does it take to mix & master my track ?
It should take a maximum of 7 working days from the point of payment. However if you need your track before this deadline we can mix your track in 1-2 days.
 
Simply choose the “FAST TRACK” option after you upload a track and it will be mastered within 1-2 days.
Can I send vocals for tuning ?
Yes, our engineers can tune your vocals when they are mixing your song.
 
Submit wav tracks and then you will be able to select tracks needing tuning.
 
Vocal tuning is charged at £40 per vocal track (on top of your online mixing charge).
Are any autotune or specials Fx included in mixing ?

Yes we do include autotune, special fx, beat edits.

How will you deliver my track ?
Your track will either be uploaded to your account section, or sent by Filemail or Wetransfer to your email address or post it if you have requested to receive it in a physical format.
How long does it take to get my song back after recording ?
You will get a demo version with a basic mix the same day, however the pro final mixing and mastering will take up to 7 days to get.
Can I send you a logic project session ?

Yes you can as long as you are not using any third party plugins that we might not have.

Can I send in multiple songs ?

Yes you can we can accept this.

Can I get a radio edit , accapella, stems, pa version ?

Yes we can give you everything you require.

What genres do you do ?

We cover absolutely all genres.

Is 2 hours enough to finish a song ?

Yes 2 hours is enough, as we do mixing and mastering in our own time.

Iʼm having problem checking out ?
Log back in to your account and click the “Pay now” button displayed under the name of your project. Please make sure you have chosen the right type of card :
 
Master Card, Visa Debit, Visa Delta, Visa Connect, Visa, Solo, Maestro.
 
If you still having issues please contact us.
Can I smoke inside the studio ?

No smoking is allowed in the studio we will show you designated smoking areas outside.

Can I bring a lot of friends to the studio ?

At present due to COVID restrictions with safe social distancing we have a maximum of 2 guests allowed.

Do you have drinks inside the studio ?

Yes we have a selection of drinks available to customers.

How long does it take to make type beat from scratch ?

Usually takes maximum 7 days to make a beat from scratch.

Still have a question?

Please contact us for more information.

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